Going After Honda.
I have a Honda that I’ve driven for 8 years. I bought it new and maintained it properly. I was lukewarm about the car when I bought it, but I’ve come to love it for its reliability and fuel economy. I mention this because about two weeks ago, the air conditioner blew up. I took it to the dealership near my house, and they told me that the price tag to fix the things was $1975. Given that the car is only worth about $5,000, I decided to take a pass.
In the absence of the air conditioner however, the car does not defrost so well, which is a pain in the neck. So I started looking around the Internet for parts, and I discovered that a plaintiff’s litigation firm in New Jersey is investigating a class action lawsuit against Honda for (you guessed it) crappy air conditioners.
Now I am of two minds about this. Part of me thinks that a lot of plaintiff’s litigation is specious. Sometimes, stuff doesn’t work and that’s nobody’s fault. I think that a lot of plaintiff’s litigation uses a class of people who really do need some help as a cudgel to beat cash out of companies, very little of which trickles down to those affected.
I also think however that sometimes, the only recourse people have against big corporations and their Congressional friends is litigation. If a company knowingly puts out a sub-standard product that is prone to break, why should I be on the hook for two large?
So tell me loyal readers, what’s a boy to do?
3 Responses to Going After Honda.
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My first thought is that’s what you get with a foreign car. Some argue they’re more reliable up front, which may be true. But the fact is you get bent over the table if and when something does break.
The question is also interesting in that it touches on the idea of paying for specialized knowledge. Lawyers can bill $200 an hour for the same reason a dealership mechanic can charge $90 an hour for labor. We know something valuable that you don’t know.
So as for your Honda, do a parts search and find out what other vehicles and years used the same part, then look for one at a scrap yard. Either invest in a Haynes manual or find a handy friend and fix it yourself. I bet you can find a used A/C compressor for $200 max.
Buy American.
http://www.uaw.org/uawmade/auto/2008/index.cfm
Today my a/c went out. After very little research, I found hundreds of people that this has happened too. Design flaw? I’d say yes! Honda dealers know about this. So does American Honda, but no retrofit has been made available. Some owners are making their own screens to protect the condenser from road debris that Honda is saying is causing the problem.